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AptPay Canada Code of Conduct Complaint Handling Form

If you are a merchant doing business in Canada and have a complaint pertaining to the Code of Conduct for the Credit and Debit Card Industry you may file a complaint through a variety of channels:

  • email
  • calling our toll free number at 1.866.770.2194
  • Completing the form below and clicking Submit

    Name
    Merchant Account Number
    Merchant Business Name
    Merchant Address
    Phone Number
    Email
    The policy element of the Code of Conduct that the complaint pertains to:

    Please select all that apply

    Complaint Details